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Contact Us

For help with assembly or other technical questions, please view our Support page and Frequently Asked Questions.  If you don’t find what you need there, or for any other inquiries, please contact us using the form below.

We are open weekdays from 9:00am – 5:00pm Central time.

    Your Name (required)

    Your Email (required)

    Daytime Phone (required)

    Shipping Address (required)

    Product Name (required)

    Product Color (Pony Body & Base)

    Lot Number Code (required) Please click Here to Find your Code

    Subject (required)

    Your Message (required)

    If possible, please attach pictures of the toy and a copy of the sales receipt. Please note each upload is limited to 3mb.